Cigna - Genesys

Cigna - Genesys  

Cigna Trusted Advisor®

Welcome to Cigna Trusted Advisor®, a site for you to obtain valuable information about your benefits.


New York Life Insurance Company has acquired Cigna Group Insurance (CGI). As part of this transition, CGI has changed its name to New York Life Group Benefit Solutions. You can continue to access your benefits and service information on

SMRU 1871831 | Exp 6.30.2021

A message from Human Resources

Before you enroll, be sure to review the plan information and use the online tools to help you make the right enrollment decisions for you and your family. You can use the online calculators to determine your insurance needs for all available coverage.

Important information about your current beneficiary designations

You may have already completed paper beneficiary forms for life and accident coverage. If you designated beneficiaries prior to June 1st, 2015 for your Group Universal Life or Accident Death & Dismemberment Insurance coverages, this information will not be reflected on the Cigna Trusted Advisor website, however, the information is kept on file. Paper beneficiary forms submitted for each product after their corresponding date will be reflected on the site.


If you would like to have all of your information recorded on Cigna Trusted Advisor, simply complete a new online beneficiary designation and it will replace the paper version. Click on ‘My Account’ in the upper right corner of this screen. Select the coverage you wish to review. Click on ‘Beneficiary Information’. Click on ‘Edit’. You may contact the Cigna Customer Service Center at 1.800.828.3485 (9:00 am to 6:00 pm ET) for questions regarding your beneficiary designations.



Enroll online today so you can protect the well-being and financial security of your loved ones. Once you have completed and submitted your enrollment form for coverage, don’t forget to print a copy of your completed enrollment form for your records. Also, don’t forget to update your life events information to reflect a significant change in your life, such as marriage, birth, adoption, and divorce.

Thank you.